Error codes

If you want to trigger a specific error when integrating with PayLane systems (using a test account), simply enter a desired error code as the transaction amount.

Error code Error message
302 Direct debit is not accessible for this country [account_country_code].
303 Direct debit declined.
312 Account holder name is not valid.
313 Customer name is not valid.
314 Customer e-mail is not valid.
315 Customer address (street and house) is not valid.
316 Customer city is not valid.
317 Customer zip code is not valid.
318 Customer state is not valid.
319 Customer country is not valid.
320 Amount is not valid.
321 Amount is too low.
322 Currency code is not valid.
323 Customer IP address is not valid.
324 Description is not valid.
325 Account country is not valid.
326 Bank code (SWIFT/BIC/BLZ) is not valid.
327 Account number is not valid.
401 Multiple same transactions lock triggered. Wait [number of seconds] s and try again.
402 Payment gateway problem. Please try again later.
403 Card declined.
404 Transaction in this currency [currency code] is not allowed.
405 Unknown payment method or method not set.
406 More than one payment method provided. Only one payment method is allowed.
407 Capture later not possible with this payment method.
408 Feature [feature] not available for this payment method.
409 Overriding default [feature] not allowed for this merchant account.
410 Unsupported payment method.
411 Card number format is not valid.
412 Card expiration year is not valid.
413 Card expiration month is not valid.
414 Card expiration year in the past.
415 Card has expired.
416 Card code (CVV2/CVC2/CID) format is not valid.
417 Name on card is not valid.
418 Cardholder name is not valid.
419 Cardholder e-mail is not valid.
420 Cardholder address (street and house) is not valid.
421 Cardholder city is not valid.
422 Cardholder zip is not valid.
423 Cardholder state is not valid.
424 Cardholder country is not valid
425 Amount is not valid.
426 Amount is too low.
427 Currency code is not valid.
428 Client IP is not valid.
429 Description is not valid.
430 Unknown card type or card number invalid.
431 Card issue number is not valid.
432 Fraud check on is not valid.
433 AVS level is not valid.
441 Sale Authorization ID is not valid.
442 Sale Authorization ID not found or the authorization has been closed.
443 Capture sale amount greater than the authorization amount.
470 Resale without card code is not allowed for this merchant account.
471 Sale ID is not valid.
472 Resale amount is not valid.
473 Amount is too low
474 Resale currency code is not valid.
475 Resale description is not valid.
476 Sale ID not found.
477 Cannot resale. Chargeback assigned to Sale ID.
478 Cannot resale this sale.
479 Card has expired.
480 Cannot resale. Reversal assigned to Sale ID.
481 Sale ID is not valid.
482 Refund amount is not valid.
483 Refund reason is not valid.
484 Sale ID not found.
485 Cannot refund. Chargeback assigned to Sale ID.
486 Cannot refund. Exceeded available refund amount.
487 Cannot refund. Sale is already completely refunded.
488 Cannot refund this sale.
491 Sale ID list is not set or empty.
492 Sale ID list is too large (more than 100).
493 Sale ID [sale_id] at position [number] is not valid.
501 Internal server error. Please try again later.
502 Payment gateway error. Please try again later.
503 Payment method [payment_method_name] not allowed for this merchant account.
505 This merchant account is inactive.
601 Fraud attempt detected. Score is: [score] (range is 0-100).
611 Blacklisted account number found.
612 Blacklisted card country found.
613 Blacklisted card number found.
614 Blacklisted customer country found.
615 Blacklisted customer email found.
616 Blacklisted customer IP address found.
701 3-D Secure authentication server error. Please try again later or use card not enrolled in 3-D Secure.
702 3-D Secure authentication server problem. Please try again later or use card not enrolled in 3-D Secure.
703 3-D Secure authentication failed. Credit card cannot be accepted for payment.
704 3-D Secure authentication failed. Card declined.
711 Card number format is not valid.
712 Card expiration year is not valid.
713 Card expiration month is not valid.
714 Card has expired.
715 Amount is not valid.
716 Currency code is not valid.
717 Back URL is not valid.
718 Unknown card type or card number invalid.
719 Card issue number is not valid.
720 Unable to verify enrollment for 3-D Secure. You can perform a normal payment without 3-D Secure or decline the transaction.
731 Completed authentication with this Secure3d ID not found.
732 Sale and 3-D Secure card numbers are different.
733 Sale and 3-D Secure card expiration years are different.
734 Sale and 3-D Secure card expiration months are different.
735 Sale and 3-D Secure amounts are different.
736 Sale and 3-D Secure currency codes are different.
737 Sale with ID [id_sale] was performed for this Secure3d ID.
780 Service fee amount not set.
781 Sub-merchant ID not set.
782 Company cannot process sub-merchant transactions.
783 Invalid sub-merchant ID.
784 Sub-merchant is disabled.
785 Service fee amount is too low.
786 Invalid service fee amount.
787 Sub-merchant ID mismatch.